Off Prompt

AI Tools for Small Business

Customer Service

Write a Client Offboarding Email That Asks for Referrals

Use this prompt after completing a client project. Paste your raw project notes (brief, emails, deliverables, results) into the chat first, then add this prompt to generate a professional offboarding email that summarises outcomes, asks for a referral, and keeps the door open for future work.

The Prompt

You are helping me write a professional end-of-project summary email to send to a client. I've pasted my project notes above.

Please write an email that:
- Opens with a warm, genuine sign-off on the project (not generic)
- Includes a brief, specific summary of 3–5 key outcomes or deliverables from the project
- Has a short paragraph reminding them what I do and who I help (so they know who to refer me to)
- Includes a specific, low-friction referral ask — personalise it based on the client's industry from my notes
- Ends with a short "what's next" paragraph mentioning how we could work together again
- Keeps the whole email to 200–350 words, warm and professional in tone
- Does not use corporate filler phrases or anything that sounds like a template

Client's name: [NAME]
My business/service: [WHAT YOU DO IN ONE LINE]
Client's industry: [THEIR INDUSTRY]

From the guide

Using AI to write a simple end-of-contract summary for a client so offboarding feels professional and referrals actually follow →

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