Write a Plain-English Refund and Return Policy
Use this prompt to generate a tailored refund and return policy for your small business. Fill in the bracketed fields with your actual business details before sending.
The Prompt
Write a plain-English refund and return policy for my small business. Here are the details: - Business type: [e.g., online candle shop / freelance graphic designer / Shopify dropshipper / Etsy handmade jewelry seller] - What I sell: [describe your products or services briefly] - Sales channel: [e.g., my Shopify store / Etsy / my own website / in person at a market] - Return window: [e.g., 30 days from delivery] - Condition required: [e.g., unused and in original packaging] - Refund method: [e.g., original payment method / store credit only] - Exceptions: [e.g., sale items, custom/personalized orders, digital downloads, perishable goods] - How to start a return: [e.g., email me at hello@mybusiness.com with order number and reason] - Processing time: [e.g., 5–7 business days after item is received] - Do I sell to EU or UK customers? [yes/no] Write this in plain English at a reading level anyone can understand. Use short sections with clear headings. Don't use legal jargon. The policy should feel friendly but clear. Include a section for each of the elements above.
From the guide
How to use AI to build a simple return and refund policy for your small business without a lawyer or template site →Related Prompts
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