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AI Tools for Small Business

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Draft a Plain-Language Service Level Agreement for Retainer Clients

Use this prompt when you need to create a retainer service level agreement for a client without hiring a lawyer. Fill in your specific business details, services, fees, and terms before running it.

The Prompt

Draft a plain-language service level agreement for a monthly retainer arrangement. This is a 1-3 page document intended for a small service business. Write it in professional but plain English — no legalese. Include the following sections in this order: (1) Parties and Effective Date, (2) Scope of Services, (3) Monthly Deliverables and Service Standards, (4) Response and Turnaround Times, (5) Revisions Policy, (6) Fees and Payment Terms, (7) Intellectual Property, (8) Termination, (9) Governing Law and Jurisdiction, (10) Entire Agreement.

Use these specific details:
- Provider: [Your business name]
- Client: [Client business name]
- Services: [List your specific services]
- Monthly deliverables: [Your specific list]
- Response time: [Your commitment — e.g., within 1 business day for emails]
- Turnaround time per deliverable: [e.g., 5 business days from brief]
- Revision rounds: [Number] rounds of revisions included per deliverable; additional revisions billed at $[rate]/hour
- Monthly fee: $[amount], due [net X] from invoice date
- Late payment: [X]% monthly fee on overdue amounts after [X] days
- Termination notice: [X] days written notice by either party
- Governing state: [Your state]

Format it as a clean contract document with numbered clauses. Include a signature block at the end.

From the guide

How to use AI to write a simple service level agreement for a retainer or ongoing client relationship without paying a lawyer →

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