Write a Canned Response to a Common Customer Question
Use this prompt to generate a first-draft canned response for any recurring customer question. Fill in your business type, name, customer description, the specific question, and your actual policy before running it.
The Prompt
I run a [type of business, e.g., "residential cleaning company"] called [Business Name]. We serve [describe your customers briefly, e.g., "homeowners in the Denver metro area"]. Write a friendly, professional email response to this common customer question: [paste the question here, e.g., "Do you offer refunds if I'm not happy with the service?"] The response should: - Be warm but concise — no fluff - Sound like a real person, not a corporate FAQ - Answer the question directly in the first sentence - Include a natural sign-off Our actual policy is: [describe your real policy here]
From the guide
Using AI to write a simple standard response library for the customer questions your team answers the same way every single day →Related Prompts
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